Продавец Digital Pro

Games keep crashing after a minute or two. The instructions provided are outdated and the seller will keep repeating the same thing if you have problem starting the game. I have searched numerous solutIons myself because the duty of seller is only to sell you this crap account and nothing else, because after support service is out of question.
Going to buy from another seller whose accounts doesn’t have crashes after every minute.

I purchased a shared account expecting normal login access with an email and password.
However, the seller provided a different login method where no password is required and I must follow specific instructions to access the account.
This method does not suit me, and I have not used or accessed the service.
I therefore request a refund, as I have not benefited from the product.
I am willing to accept any reasonable processing or administrative fee deduction.